Best Friends Volunteer Handbook

This is the handbook given to volunteers for Best Friends Animal Society. The information is specific to Best Friends, but you may find this manual useful as a guide if you’re creating a volunteer handbook for your nonprofit organization.

This handbook summarizes many of Best Friends’ volunteer policies and procedures. All Best Friends staff members are responsible for administering the policies described in this handbook and would be happy to provide you with further information or clarification if you need it.

Home starts with you

When we work together to bring our best friends home, we help loving pets find the families they’ve been dreaming of, and we get the country closer to ending the killing of pets in shelters. Let’s bring our best friends home.

Topics include, but are not limited to, volunteer positions, youth volunteers, volunteer commitment, volunteer benefits, representing Best Friends, attendance policies and confidentiality and nondisclosure policy.

Click here to download full pdf version.

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Be our Best Friend

Best Friends Animal Society is working with you to save the lives of cats and dogs all across the country, giving pets second chances and happy homes.

Just a few short years ago, cats and dogs were killed in staggering numbers in this country simply because shelters didn't have the community support or the resources to save their lives. That number is now less that half a million per year, but there's still work to do to ensure a bright future for every dog and cat in America.

Best Friends operates the nation's largest no-kill sanctuary for companion animals and is committed to saving the lives of homeless pets by working with shelters and passionate people like you. Together, we will bring the whole country to no-kill in 2025. Together, we will Save Them All.